Truwap Blog

Online payments, safe purchases and the secondary market for digital tickets

Honest guides, without marketing shortcuts, on how to navigate concert tickets, match tickets, gift cards and vouchers without getting scammed.

15 articles

acquisti online· 3 min

Online private sales: where trust ends, problems begin

I often buy things online, and more than large marketplaces, I think about person-to-person listings. The negotiation is lively, you set the price, and sometimes you find things you can't get in stores. But every now and then, someone tells me a story about a friend of a friend who lost three hundred euros, and then I remember that the same freedom that makes this market appealing is what makes it dangerous.

Redazione Truwap
acquisti online· 3 min

How to spot a scam ad in thirty seconds

The problem with online shopping is never the first time. It's the twentieth. The first twenty times everything goes smoothly, you convince yourself the risk is exaggerated, you let your guard down. On the twenty-first, you…

Redazione Truwap
acquisti online· 3 min

Online Shopping: My Pre-Purchase Checklist

In Italy, the average adult spends over 1,500 euros annually on online purchases, and private sales are growing faster than the rest. This figure says it all: trust is there, technology is there, but what’s still lacking is a healthy level of awareness about the risks involved when stepping outside major circuits.

Redazione Truwap
acquisti online· 3 min

Traditional marketplaces vs. protected payment platforms: the real difference

I often shop online, and more than large marketplaces, I think about ads between private individuals. The negotiation is live, you set the price, and sometimes you find things you wouldn't in stores. Then every so often someone tells me a story about a friend of a friend who lost three hundred euros, and then I remember that the same freedom that makes this market appealing also makes it dangerous.

Redazione Truwap
acquisti online· 3 min

The Hidden Cost of 'Bargain' Online Purchases

I often shop online, and more than large marketplaces, I'm thinking of person-to-person listings. The negotiation is lively, you set the price, and sometimes you find things you wouldn't in stores. Then every now and then someone tells me a story about a friend of a friend who lost three hundred euros, and then I remember that the same freedom that makes this market appealing also makes it dangerous.

Redazione Truwap
acquisti online· 3 min

Online Reviews: Why You Should Only Trust Verified Ones

If you were asked to lend a stranger on the street a hundred euros, you'd turn the other way. If that same stranger asked you to give it to them upfront with an immediate bank transfer because "they have a buyer waiting," a thousand people a day accept. Online purchases work like this: the context changes, not the substance.

Redazione Truwap
acquisti online· 3 min

Online Shopping and Returns: What Italian Law Says

The problem with online shopping is never the first time. It's the twentieth. The first twenty times everything goes smoothly, you convince yourself the risk is exaggerated, you let your guard down. On the twenty-first, you get scammed, and the worst part is, looking back calmly, all the signs were there, from the language of the ad to the requested payment method.

Redazione Truwap
acquisti online· 3 min

Five Mistakes That Cost You Money When Shopping Online

If you were asked to lend a hundred euros to a stranger on the street, you would turn away. If the same stranger asks you to advance them the money via instant bank transfer because 'they have a...

Redazione Truwap
acquisti online· 3 min

The Truth About Return Policies in Online Peer-to-Peer Purchases

The problem with online purchases is never the first one. It’s the twentieth. The first twenty times everything goes smoothly, you convince yourself the risk is exaggerated, you let your guard down. On the twenty-first, you get ripped off, and the worst part is that, upon calm judgment, all the warning signs were there, from the language of the ad to the requested payment method.

Redazione Truwap
acquisti online· 3 min

Online Shopping Abroad: Customs, VAT, Surprises

I often shop online, and more than large marketplaces, I'm thinking about classifieds between private sellers. That's where the negotiation is lively, you set the price, and sometimes you find things you can't get in stores. Then every...

Redazione Truwap
acquisti online· 3 min

Why paying via social chat is the worst possible choice

The problem with online purchases is never the first one. It's the twentieth. The first twenty times everything goes smoothly, you convince yourself the risk is exaggerated, you let your guard down. On the twenty-first, you get ripped off, and the worst part is that, upon calm judgment, the signs were all there, from the language of the ad to the requested payment method.

Redazione Truwap
acquisti online· 3 min

How to protect yourself when shopping online if the seller disappears

The problem with online shopping is never the first time. It's the twentieth. The first twenty times everything goes smoothly, you convince yourself the risk is exaggerated, you lower your guard. The twenty-first time you get scammed, and the worst part is that, looking back calmly, all the signs were there, from the language of the ad to the requested payment method.

Redazione Truwap
acquisti online· 3 min

Online Shopping: When Manufacturer's Warranty Truly Matters

I often shop online, and more than large marketplaces, I think about person-to-person listings. There, negotiations are lively, you set the price, and sometimes you find things you wouldn't in stores. Then every…

Redazione Truwap
acquisti online· 3 min

The 'Bargain' Price Illusion in Online Shopping

The problem with online shopping is never the first time. It's the twentieth. The first twenty times everything goes smoothly, you convince yourself the risk is exaggerated, and you let your guard down. On the twenty-first, you get…

Redazione Truwap
acquisti online· 3 min

Safe Online Shopping: The Four-Step Method That Works

If someone asked you to lend a stranger a hundred euros on the street, you'd turn the other way. If the same stranger asked you to give it to them upfront with an immediate bank transfer because "they have a...

Redazione Truwap